How to use

Instructions for use and maintenance

For the optimal functionality of QuietOn Dental earplugs, it is very important to follow the instructions for use, cleaning and maintenance.

QuietOn active noise cancelling earplugs are delivered in a practical charging case. They are ready to use and fully charged for 50 hours when you take them out of the case. It is important to position the earplugs correctly in the ear to make the most out of this smart hearing protector device. For the optimal functionality it is also very important clean your ears regularly to avoid any ear wax attaching to the earplugs.

How to

Insert QuietOn

Pay attention to place earplug marked R to your right ear, and earplug marked L to your left ear. In the same way, match the earplugs correctly when returning them to the case after use.

How to insert QuietOn Dental - step 1

Take the earplug out of the charging case. QuietOn earplug turns on automatically when removed from the charging case and it turns off when returned into the case.

Test the functionality by covering the earplug hole with your finger. A faint beep sound indicates that the active noise cancelling technology is functioning and that the earplug is charged and ready to use.

Turn the round and wider part of the earplug upwards. Push it firmly inside your ear.

Twist backwards. The beep stops when the earplug is placed airtight and correctly in the ear.

Only use compatible QuietOn eartips delivered in the dental package. Do not insert the earplug directly into the ear without a correctly attached eartips.

Retention cord

If you want to use the practical retention cord, attach it around the earplug’s plastic neck as indicated below. Attach the cord before inserting QuietOn into the ear.

QuietOn Dental eartips in a case

CHANGING AND CHOOSING

The eartips

To ensure a proper fit in the ear, choose eartips that are suitable for you. Use only compatible QuietOn eartips which come with the dental package. Do not insert the earplug directly into the ear without first correctly attaching the eartip.

There are three options included in the sales package. The default pre-set tips are black Comply Memory foam tips. Use these or switch to different size silicone eartips (blue M or green S). There are 8 additional pairs of silicone tips in QuietOn dental package.

Ensure that the chosen eartip is small enough to penetrate the ear canal and fits securely. It is equally important to check that the tip is also large enough to ensure an airtight fit.

The eartips are changed by pulling them off and pushing new ones firmly against the earplugs. Avoid touching the delicate mesh as well as the inner components of the earplugs.

The eartip sizes are the following

› Comply Memory foam, Medium: 12.5 mm
› Blue silicone tip, Medium: 13.3 mm
› Green silicone tip, Small: 12.1 mm

The silicone version of the eartips can be disinfected and even autoclaved, or they can be disposed of after single use. They are suitable for use by various users (patients or colleagues).

The Comply Memory foam version is best suited for a specific single user. They cannot be disinfected nor autoclaved. Comply Memory foam tips are available as accessories in three sizes: S, M and L.

See more details on eartip cleaning below.

Charging

As delivered, QuietOn earplugs are ready to use and charged for the first approximately 50 hours of use.  After use, clean the earplugs and tips as indicated below and place them back inside the charging case.

QuietOn Dental charging - step 1

Place right and left earplugs correctly in the R and L marked slots inside the case. You can charge the earplugs with or without eartips on them. Close the lid carefully.

QuietOn Dental charging - step 2

Connect the micro-USB cable (included in the dental package) to the socket in the charging case. Add your standard adapter (providing 5V and 0.12-3A) and plug it into the local power source.

QuietOn Dental charging - step 3

Active charging is indicated by blue lights on the front of the case. When the lights turn off the re-charge is complete. Maximum duration of the re-charge is 1 hour providing approximately 50 hours of usage time.

It is recommended to test QuietOn functionality after charging by covering the earplug hole with your finger. A faint beep indicates the device is working correctly.

QuietOn earplugs do not function when the battery is empty. The battery will self-discharge gradually even when it is not in use, like any battery. Please check the charge regularly and recharge at least once every four (4) months. The integrated battery is a non-replaceable lithium-ion battery.

Cleaning and maintenance

QuietOn earplugs will last a very long time as long as you keep your ears clean and follow the recommended cleaning and maintenance instructions. Please note that QuietOn active noise cancelling earplugs are fitted with various delicate electronic components, like a microphone, speaker and battery, all inside the tiny earplug. Avoid letting any moisture or liquid penetrate these inner parts of the earplug.

Cleaning the eartips

Clean the tips regularly to avoid any dirt or ear wax becoming attached to them. Gathering dirt may impact functionality over time and the first indication of this will be a constant beeping sound. It can be an indication that there is some dirt or ear wax on the mesh, preventing the correct operation of the earplug. If this should happen, see the instructions below for cleaning the mesh.

  • Remove the tip from the earplug by pulling it off gently
  • Silicone tips can be cleaned by both alcohol-free disinfection wipes and disinfection wipes that contain alcohol. They are also autoclavable, if needed (4 min. 134C max). Bagging is recommended for autoclaving. They may be used as single use items as well
  • Comply Memory foam tips are absorbant foam material. They can be cleaned by alcohol-free disinfection wipes or with a damp cloth. They should not be soaked with liquid or wiped with alcohol.

The silicone version of the eartips can be disinfected and even autoclaved, or they can be disposed of after single use. They are suitable for use by various users (patients or colleagues).

The Comply Memory foam version is best suited for a specific single user. They cannot be disinfected nor autoclaved. Comply Memory foam tips are available as accessories in three sizes: S, M and L.

See more details on eartip cleaning below.

Cleaning the plastic earplug body

The plastic body can be gently cleaned with alcohol-free disinfection wipes. Avoid touching the delicate mesh under the tip. The earplug body is not waterproof, but it has an IP54 rating.

Cleaning the charging case

The charging case can be cleaned by a dry or damp cloth or alcohol-free disinfection wipes. The charging case has no IP rating. Be very careful with the USB port. The interior of the charging case should be kept free of dust and debris. In case you need to clean the interior of the charging case, use only a dry cotton stick or microfibre cloth. Be careful never to bend the charging contacts.

Cleaning the mesh

The mesh located under the tip protects the delicate audio canal of the earplug. It is made of thin woven polyester cloth. Any removal or misplacement of the mesh will result in the earplug malfunctioning. Avoid touching it.

If ears and earplugs are not cleaned regularly, dirt may gather on the mesh thereby blocking the proper operation of the earplug. This will damage the optimal flow of sound waves and will result in a continuous beep sound, indicating a functional error.

Please inspect the surface of the mesh and clean it only when needed. Repeated unnecessary cleaning may cause the mesh to detach.

During cleaning, keep the earplug’s audio canal in a downwards position all the times to avoid any water flowing through the mesh into the device’s electronic parts. Do not use soap, alcohol or any other detergents. Hard objects like toothpicks will also damage the delicate mesh.

Cleaning QuietOn Dental - step 1

Use only warm clean water and cotton sticks for cleaning the mesh.

Cleaning QuietOn Dental - step 2

Dip the cotton stick in the water and wipe the mesh gently with cotton sticks, avoid using sticks which are overly moist. Do not push into the mesh too much.

Cleaning QuietOn Dental - step 3

Dry the mesh with a dry paper towel. Repeat wiping and drying process for 5 times until there is no more wax on the mesh.

During cleaning, keep the earplug’s audio canal in a downwards position all the times to avoid any water flowing through the mesh into the device’s electronic parts.

Do not use soap, alcohol or any other detergents. Hard objects like toothpicks will also damage the delicate mesh.

Use and storage conditions, disposal

QuietOn earplugs should be stored in the charging case. The recommended temperature ranges for QuietOn earplugs are:

  • Operating temperature range for the earplug:
    -20°C to +50°C / -4°F to +122°F
  • Storage temperature range (complete kit):
    -20°C to +50°C / -4°F to +122°F
  • Charging temperature range:
    0°C to +45°C / +32°F to +113°F
QuietOn Active noise cancelling earbuds

Good to know

Please consult full details of the warnings, cautions, warranty and liability issues in the User Guide below.

Keep these topics in mind

Clean the tips regularly to avoid any dirt or ear wax becoming attached to them. Gathering dirt may impact functionality over time and the first indication of this will be a constant beeping sound. It can be an indication that there is some dirt or ear wax on the mesh, preventing the correct operation of the earplug. If this should happen, see the instructions below for cleaning the mesh.

  • Only use compatible QuietOn eartips delivered in the dental package
  • Do not insert the earplug directly into the ear without a correctly attached eartips
  • When used according to the instructions for use and maintenance, QuietOns reduce noise levels entering the user’s ears. However, if your hearing seems dulled or you hear a ringing or buzzing during or after any noise exposure, your hearing may be at risk.
  • The device is not waterproof, do not wet the device. Moisture may create a short circuit, which can cause a risk of fire.
  • QuietOn earplug plastic body has IP 54 rating. The charging case is not IP rated.
  • Do not use the device in case of mechanical breakage of the device.
  • The device is not suitable for children under three years of age.
  • The warranty period is 2 years (in EU) or 1 year (non-EU countries) from the date of retail purchase from the authorized QuietOn dental package reseller, subject to the conditions listed in the User Guide Warranty section.
  • Any warranty and/or return claims must be carried out by the authorized QuietOn dental package reseller in writing.